Contact Trace Australia (contacttrace.com.au) mainly provides local support for 88.io in Australia. During this early stage of 88.io, we are also providing remote support in English, Korean, Mandarin, Cantonese and Indonesian to other countries.
As a applicaiton service provider Contact Trace Australia sits at the bottom of the Citizen Ecosystem's 4 layer structure:
Application Service Providers are the local people you deal with everyday in your country, if you don't know something (anything) we are your first point of contact!
The application service we have put together for Australia, app.contacttrace.com.au, currently has 2 citizen applications integrated:
As we are 88.io's first application service provider, so if you go to 88.io you will come to app.contacttrace.com.au but that will change as more service providers join 88.io. Newbies will be sent by 88.io to their closes Application Service Providers.
Contact Trace Australia is a business under Knowledge by Design Pty. Limited (ABN 72052359725).
We are currently rebuilding our old web site web.contacttrace.com.au which we expect to finish in March 2022. In the meantime you can:
Post on our forum (preferred communication method):
Contact Trace Discussions
Email us at
Contact us via phone, fax or sms on
Send postal mail or physically visit us at
Suite 303-306, 683 George Street, Haymarket NSW 2000, Australia
To get support, please visit our Support Page.
As our Copntact Trace Australia business name implies, our initial focus is supporting the Virtual Vaccine application in Australia, but we will be increasing our support to the other 2 applications in the future.
The development statuses of all those applications are available at 88.io Timeframes.
Some Australian specific customisations we performed on our service so far include:
- Use of high resolution government maps e.g. for NSW satellite images in app.contacttrace.com.au.
- Use of government list of approved rapid antigen tests e.g. for easy selection without typing within app.contacttrace.com.au.
- Use of government QR codes e.g. for identification of venues and their geo-positions in app.contacttrace.com.au
- Support in app.contacttrace.com.au of the most use non-English languages in Australia