Phone Asset

Phone Security and Productivity

Forward Call

1. Australia

In Australia, most mobile carriers ([Telstra, Optus, Vodafone) allow you to set this up can forwarding using dial pad codes.

Type Enable Disable
No Answer **61*NUMBER# ##61#
Busy **67*NUMBER# ##67#
Unreachable **62*NUMBER# ##62#
All Calls 21NUMBER# #21#
Cancel ALL ##002#

Forward on Busy

You can turn all of them on, although to start it is recommended to just turn on Forward on Bus

When you decline a call, it treats it as a "busy" or "unanswered" signal.

To "forward calls on busy" feature has different names e.g.

  • Conditional Call Forwarding
  • Forward when busy
  • Diverts on busy

1.1. Use Carrier App & Web

If available, Call Forwarding is BEST done using your carrier's mobile app or web site.

1.2. Use Carrier Codes

In SOME cases, you can also perform call forwarding with Carrier Codes (but it is NOT as reliable as the using your carrier's web site or mobile app):

  1. To Setup Forwarding
    Dial **67*phonenumber# and press call
    e.g. **67*0400123456# or **67*+61400123456#.

  2. To Cancel ALL Forwarding
    Dial ##002# and press call

1.3. Call Carrier Support Line