4. Alternative Phone Numbers
The 138813 phone portal is available on a number of secondary phone number to suit different caller types.
Global Phone Numbers
As a Phone Portal for the Australia entity.
Phone Agent for an Country Entity (Australia), 138813 is not supposed to be reachable overseas, but as part of the global Citizen Startup program, 138813 is currently accepting calls from outside of Australia.
| Caller | Number | Language | Daily Limit | Release |
|---|---|---|---|---|
| Global | +61 138813 | English | 1 call | 25.07 |
| Global | +61 2 8002 0000 | English | 100 calls | 25.07 |
All phone numbers above are currently online and expected to reach maturity by the release month listed.
Access to these Global Phone Numbers from countries that have their own Citizen Ecosystem fully deployed will be terminated. A service migration notice will be played to callers from those countries for a minimum duration of 6 months to facilitate migration before termination of service.
+61 138813
The 138813 phone number can be remembered and communicated to others easily, but it might not be reachable from some phones overseas and is too expensive for frequent calls.
1.2. +61 2 8002 0000
When possible, please call the equivalent +612 8002000 phone number, which has a higher daily call limit for individual caller phone number (100 calls a day for each caller phone number).
2. Local Phone Numbers
Due to cost, legal and security reasons Phone Agents for Area Entities should not service phone numbers from outside their native countries.
The following local phone agents are being developed to handle phones from those specific countries ONLY. Please contact us if you would like a local phone agent in your country as well.
| Caller | Number | Language | Calls Daily |
|---|---|---|---|
| Australia | +61 2 8002 0009 | Mandarin | 100 calls |
| China | +852 5808 4846 | Mandarin | 1 call |
| United States | +1 646 661 3336 | English | 1 call |
All numbers above are currently online and expected to reach maturity by the release month listed.
2.3. +1 646 661 3336
Until the United States Citizen Ecosystem is full deployed, we are using the phone number +1 646 661 3336 in New York for the development Phone Agent.
4. Australian Phone Numbers
The 6 digital phone number 138813 is nice and easy to remember but it is very expensive to use, so currently we have put a call limit to 1 call a day.
For UNLIMITED calls you can use, our Language Specific phone numbers:
- English Phone Number +612 8002 0000
- Chinese Phone Number +612 8002 0009
Beside having longer phone number and different language options, the functions of the above language specific numbers are the SAME as the functions on 138813.
English
From an Australian phone number, please call +612 8002 0000
The above phone number should understand all English accents, but please post under partition ai if you experience problems.
Overseas Phone Numbers
Traditionally Area Entity Phone Numbers should only answer calls from within that entity, but since 138813.au belongs to the Citizen Startup program, people overseas can call these Overseas Numbers to test some of 138813.au's functions:
- English: +1 646 661 3336 (New York, United States of America)
- Chinese: +852 5808 4846 (Hong Kong, China)
Overseas Numbers are special, only available during the Citizen Startup phase and the Entity Agent will NOT ask for the Australian State or Australia Council you are currently in.
Please post HERE to tell us what other countries you want us to deploy extra Overseas Numbers in.
English
From any non- Australian phone number, please call +1 646 661 3336
The above phone number should understand all English accents, but please post under partition ai if you experience problems.
Chinese
From any non-Australian phone number, please call +852 5808 4846
The above phone number should understand both Mandarin and Cantonese, but please post under partition ai if you experience problems.
The following are current defaults:
- Characters used are 简体字 (instead of 繁體字 etc.)
- Mandarin is translated to 普通话 (instead of 国语, 华语 etc.)
- Cantonese is translated to 广东话 (instead of 粤语, 广府话, 广州话 etc.)
Notes
For Citizen Timeline posts:
There will be put posted using a special 138813.test account with location srcarea value set as g_overseas and will be deleted after one week.