Call Forward on Busy
Requirement: Conversations app
Incoming calls to the mobile phone number can be answered using the following methods:
- Linphone (ensure the username used is 89xxxx@aunsw.88.io)
Requirement: Conversations app - Browser Phone
Requirement: Browser Phone app - Meeting (conference)
Requirement: Web based Conference app - Voicemail
Requirement: Mailbox
There are three ways to set up Call Forward on Busy:
- Use the Universal Dialer Code (the most reliable way), i.e:
**67*NUMBER#, e.g:**67*+61499331111#where the forwarded number is +61499331111. To cancel the Call Forward, dial##67#. - If the Universal Dialer Code is not possible, go to the carrier's portal and enable the Call Forward on Busy.
- If Call Forward on Busy on the carrier's portal is not available, enable it from the device phone app.
Note:
- Ensure the Missed Call Service is disabled from the carrier.
- With certain carriers, the voicemail must be removed.
- On certain Android versions, ensure Take a message is disabled
If Call Forward on Busy is enabled and configured to forward calls to +61499331111, any incoming call that is rejected or declined will be forwarded to that number. The recipient of the forwarded call will then have the available options to answer it.
When there is an an incoming call, click on the Open link button or the link shown from the Conversations app notification.
When the 
button or the link is clicked, the following pop-up window is displayed.
